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Why is this relevant?

Browsing a website from your actual location rather than through a VPN (Virtual Private Network) is important for several reasons, primarily revolving around the accuracy of information, compliance with legal requirements, and ensuring appropriate access.

Accurate Content and Services:

Websites often provide content and services tailored to specific geographic regions. This could include localized news, pricing, availability of products/services, or language-specific content. Accessing a website through a VPN may misrepresent your location, leading to inaccurate or irrelevant content being displayed. For example, you might see prices in a currency that doesn't match your actual location, or services that are not available in your region may appear accessible.

Legal and Regulatory Compliance:

Many websites and online services are subject to legal and regulatory requirements specific to certain regions. For instance, data privacy laws such as GDPR in Europe or CCPA in California impose restrictions on how personal data is collected, stored, and processed based on the user's location. Accessing a website through a VPN might mask your actual location, potentially leading to non-compliance with these regulations if you're interacting with content or services not meant for your actual geographic area.

Security Concerns:

VPNs are often used to enhance online security and privacy by encrypting internet traffic and masking IP addresses. However, some websites might restrict or block access from VPN IP addresses due to concerns over abuse or malicious activities. Attempting to access such websites through a VPN could result in denied access or additional security challenges.

Quality of Service:

Some websites or online services might adjust their performance or service levels based on the user's geographical location. This could affect factors like server response times, network latency, or overall service quality. Using a VPN might inadvertently route your traffic through servers that are not optimized for the best performance, impacting your user experience.

Ethical Considerations:

From an ethical standpoint, accessing content or services through a VPN to misrepresent your location might violate terms of service agreements or undermine the principles of fair use and access intended by content providers.

Website Accessibility

Welcome to the Website Accessibility section of our website

ACCESSING OUR WEBSITE

We are driven by our purpose to make life better for people in small businesses, their advisors and communities around the world.

We deeply value diversity and inclusion, and examining how we can improve digital accessibility across our platform is a priority. We are proud to have a dedicated Digital Accessibility team and we’re committed to meeting the global standards for accessibility as set out in the Web Content Accessibility Guidelines (WCAG).

ACCESSIBILITY STATUS

substantially conforms to WCAG 2.1 AA. To achieve this, we audit and test using assistive technologies (JAWS, NVDA, VoiceOver and TalkBack) and conduct accessibility user testing with people with disabilities.

NOTES FOR PDF'S & ALTERNATIVE TEXT FOR IMAGES

MEDIA RELEASE AS PDF

Media PDFs - we have a number of media releases both current and historic which are released as PDF format. To request an alternative format, or for any other media enquiries, please contact the media team.

ALT TEXT

Work is in progress for all images on contain alt text. Some images are decorative, and do not add any new information for the reader. Work is in progress to remove alt text where it is applied to decorative images.

Feedback

We welcome any and all feedback in relation to any legal information we provide on our website.



We value your privacy and security. When you provide us with your contact details, you can feel confident we will handle your data with care. Our Privacy Statement outlines our commitment to collecting, storing, processing, and deleting your information responsibly. Please review it to learn more about how we respect your data. Rest assured we only use your contact information for the purposes you authorize.