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Service Event Identifier (SEI): 345685757432116517328
Service Event: Scheduled Update: Smarter Help Tools On The Way
Service Event Details:
We’re currently performing scheduled updates to enhance your support experience. As part of this maintenance, we’re introducing new AI‑powered assistance within our Help section. This feature is designed to complement - not replace - the expertise of our client support engineers, giving you faster answers while our team continues to provide the high‑quality, human support you rely on.
Start Date: March 19, 2026, 12:07 p.m.
Estimated Completion Date: Aug. 31, 2026, 12:07 p.m.
Service Event Identifier (SEI): 905801299002667359061
Service Event: Support Ticket Submission Outage
Date Recorded: March 16, 2026, 4:17 p.m.
Updated: March 19, 2026, 12:01 p.m.
View Incident